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Privacy Policy

Effective Date: August 2024

1. Introduction

Welcome to the Monex Logistics' website ("Website"). Monex Logistics is part of The Monex Group. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Website, www.monexlogistics.co

2. Information We Collect

We may collect personal information from you in various ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or use other features made available on our Website.

The types of personal information we may collect include:

  • Contact Information: Name, email address, phone number, and postal address.
  • Transaction Information: Information about your transactions with us, including order details and payment information.
  • Technical Information: IP address, browser type, operating system, and browsing patterns on our Website.
  • Usage Information: Information about your use of our services and communications with us.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our Website and services.
  • To improve our Website, products, and services.
  • To process transactions and manage your orders.
  • To communicate with you, including sending newsletters, updates, and marketing communications.
  • To respond to your inquiries and provide customer support.
  • To enforce our terms and conditions and comply with legal obligations.

4. Disclosure of Your Information

We may share your personal information in the following circumstances:

  • With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing assistance.
  • With Affiliates: We may share your information with our affiliates, including other companies within The Monex Group, for business purposes.
  • For Legal Compliance: We may disclose your information if required to do so by law or in response to a subpoena or court order.
  • In Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect the personal information we collect and store. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. To exercise these rights, please contact us using the contact details provided below.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our Website. You can control the use of cookies through your browser settings.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. The date of the latest revision will be indicated at the top of this policy.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Monex Logistics
The Monex Group
Unit 4, Nash Mead, 
Queensway Meadows Industrial Estate, 
Newport.
NP19 4SU

+44 (0) 845 520 1800
enquiries@monex.co